Rely on SIMAIN - After Sales Services to get your service processes up and running efficiently worldwide. 

SIMAIN - After Sales Services has been developed to meet the special needs of makers and marketers of electrical components, equipment, and systems as well as the requirements of machine tool makers and plant engineering companies. Our core competence lies in services associated with electrical engineering. As a function of your after sales service needs and business objectives, you determine what services we perform to which degree on your behalf.

As your authorized service partner, we handle the after sales service for your products in close co-operation with your specialists. This strategic partnership enables you to profit from the synergies of our global service infrastructure - with service centers and storage facilities - as well as our advanced information and communication network. You do not need to establish, operate, and maintain this costly infrastructure yourself. With SIMAIN, you provide your customers with outstanding service quality while optimizing your own service process costs. And that enables you to enhance your competitiveness and global market penetration flexibly and at a reasonable price.

Together with your specialists, we develop a service concept suited to your product and company strategy. Together, we determine the markets, work processes, equipment range, service parameters, responsibilities, as well as training programs for your employees.

Depending on what service work is needed for your products and should be carried out by us during or outside the warranty period, we can provide a series of service modules: 

Field- and Online-Service: Services that we perform directly at your customer's site or via __ online connection.
     On-site Fault Elimination
     Remote Monitoring
     Management of Call desks and Helpdesks
     On-call Service
     Reliability Solutions

Repair-Service: Services that are performed in our service centers.
     Repair
     Calibration
     Customizing

Logistics-Service: Logistics services to support and/or optimize your service processes.
     Integration of logistics management systems
     Management of returns
     Spare parts management
     Supply of instruments and tools

All of these service modules can be combined at will: 
Service packages: Comprising service modules that are selected and combined according to individual requirements, technical synergy effects, or specific industrial processes.
     Measuring-related Services
     Marine Service
     Industry-specific Plant Service

Benefits that help you to achieve your goals faster, around the world:

By taking advantage of our global service network, without having to create your own     
   service infrastructure.
With us, you have a reliable and capable service provider.
Penetrate new national markets more effectively.
Fast response times and lower travel costs through shorter distances.
Cost-optimized availability of spare parts, tools, and instruments.